Date posted: 09/05/2018

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Lantern Community Services’ (Lantern) mission is to champion the independence and well-being of New Yorkers who are impacted by or threatened with homelessness. Lantern provides innovative services to help New Yorkers who are formerly homeless or have recently aged out of foster care recreate their lives. Our programs with proven results in health, employment, education, and life skills are delivered inside our residences and tailored to each person’s needs.  We provide our clients—many of whom live with mental illness, addiction, disability, HIV or other chronic illnesses—with the tools they need to integrate successfully into the greater community with dignity and independence.


The Case Manager (CM) is responsible for working with clients towards comprehensive physical and emotional health and independence by incorporating client-centered service planning and provision.  The CM integrates clinical counseling and case management services that emphasize recovery and wellness, personal growth, housing stability, and fosters independence. This position will work as a member of an interdisciplinary team in supportive housing for formerly homeless individuals coping with issues related to physical health & wellness, mental illness, and substance use.  The CM reports to the Program Director and Case Management Supervisor. This position is exempt.


  • Provide integrated counseling and case management services that effectively engage tenants and promote personal growth and wellness, housing stability and accomplishment of service plan goals on an ongoing basis.
  • Collaborate with tenants in developing a client-centered, recovery oriented service plan with a focus on health & wellness, housing stability, and personal development.
  • Effectively engage and work with a diverse caseload of formerly homeless individuals living with physical health issues, mental health, and substance use issues.
  • Facilitate and network partnerships and linkages with progressive and/or alternative community agencies that serve the needs of tenants with a focus on the specific needs and challenges of the LGBTQ population.
  • Work as a collaborative member of the team ensuring all tenants have access to high-quality services in a safe and compassionate community.
  • Participate in and facilitate weekly clinical case conferences including intake meetings.
  • Develop and implement programming that addresses larger community trends and needs.
  • Create and maintain confidential records, charts, and logs for each resident documenting all relevant information from individual and group interventions as well as correspondence with collateral services.
  • Participate in staff team meetings and trainings, individual supervision meetings, community meetings with residents and attend offsite trainings and present training material to the program team.
  • Work closely with Leasing and Compliance team to ensure housing stability.
  • Perform other job-related functions, as assigned.
  • Fieldwork when required (e.g., visiting clients at hospitals and/or jail (Rikers Island), escorting clients to appointments).


  • Bachelor’s degree required, preferably in a related field such as social work, sociology or psychology. MSWs are preferred.
  • Bi-lingual (Spanish/English) preferred.
  • Minimum of 2 years’ experience providing direct service to one or more of the following populations: individuals living with HIV/AIDS, serious and persistent mental illness, substance abuse, recently or currently homeless.
  • Strong history of effective engagement with clients and ability to highlight positive outcomes.
  • Ability to work in a fast paced environment, multi-task and effectively handle serious and crisis-oriented situations.
  • Dedication to positive outcomes through proactive, creative and respectful work with diverse and vulnerable populations.
  • Working one weekend day and some evening hours according to program needs.
  • Knowledge and familiarity with working in a harm reduction model with individuals actively struggling with ongoing substance use issues.
  • Strong clinical and excellent interpersonal skills; ability to work effectively as part of a team and have the ability to make sound assessments of tenants’ strengths and needs.


This is a full-time position, located at Huntersmoon Hall in Manhattan, which requires a flexible schedule, with one evening shift on a weeknight, until 7pm, and one shift on a Saturday or Sunday once a month.

To Apply: Please email a cover letter and resume to:

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.

Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners.  By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities.  Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, veteran status, class, creed, and mental or physical disability.