Date posted: 05/08/2017

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The Case Manager (CM) is responsible for working with clients towards comprehensive physical and emotional health and independence by incorporating client centered service planning and provision.  The CM integrates clinical counseling and case management services that emphasize recovery and wellness, personal growth, housing stability, and fosters independence. This position will work as a member of an interdisciplinary team in supportive housing for formally homeless individuals coping with issues related to physical health & wellness, mental illness and substance use.  The CM reports to the Program Director. This position is exempt.


  • Provide integrated counseling and case management services that effectively engage tenants and promote personal growth and wellness, housing stability and accomplishment of service plan goals on an ongoing basis.
  • Collaborate with tenants in developing a client-centered, recovery oriented service plan with a focus on health & wellness, housing stability and personal development.
  • Effectively engage and work with a diverse caseload of formerly homeless individuals living with physical health and wellness needs, mental health and substance use issues.
  • Facilitate and network partnerships and linkages with progressive and/or alternative community agencies that serve the needs of tenants with a focus of the specific needs and challenges of the LGBTQ population.
  • Work as a collaborative member of the team ensuring all tenants have access to high quality services in a safe and compassionate community.
  • Participate in and facilitate weekly clinical case conferences including intake meetings.
  • Develop and implement programming that address larger community trends and needs.
  • Create and maintain confidential records, charts and logs for each resident documenting all relevant information from individual and group interventions as well as correspondence with collateral services.
  • Participate in staff team meetings and trainings, individual supervision meetings, community meetings with residents and attend offsite trainings and present training material to program team.
  • Work closely with Leasing and Compliance team to ensure housing stability.
  • Perform other job-related functions, as assigned.
  • Fieldwork when required (e.g., visiting clients at hospitals, escorting clients to appointments).


  • BA/BS required, preferably in a related field such as social work, sociology or psychology; MSW preferred.
  • Bi-lingual (Spanish/English) preferred but not required.
  • Minimum of 2 years’ experience providing direct service to one or more of the following populations: individuals living with HIV/AIDS, serious and persistent mental illness, substance abuse, recently or currently homeless.
  • Strong history of effective engagement with clients and ability to highlight positive outcomes.
  • Ability to work in fast paced environment, multi-task and effectively handle serious and crisis oriented situations.
  • Dedication to positive outcomes through proactive, creative and respectful work with diverse and vulnerable populations.
  • Knowledge and familiarity working in a harm reduction model with individuals actively struggling with ongoing substance use issues.
  • Strong clinical and excellent interpersonal skills; ability to work effectively as part of a team and have the ability to make sound assessments of tenants’ strengths and needs.
  • Experience working with evidence based models, specifically Motivational Interviewing preferred.

LOCATION: Clover Hall, Brooklyn
WORK SCHEDULE: This is a full-time position at Clover Hall, located in Brooklyn, which requires one evening shift on a weeknight.

To Apply: Please email a cover letter and resume to:

Candidates being considered for the position must sign a release form for Lantern Community Services to perform a criminal background check. Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.