Date posted: 10/04/2017

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Job Description:

The Leasing and Compliance Associate (LCA) is responsible for rent collection, creating and maintaining client files, and obtaining and maintaining all required supporting documentation for rental subsidy agencies, and syndicator requirements, if necessary.  The LCA reports directly to the Director of Leasing and Compliance (DLC) and interfaces with the onsite supportive service and building management staffs.  This is an exempt position.



A.     Referrals

  • Determine vacancy priorities in coordination with DLC and provide DLC with progress updates
  • Request client applications from property management company for each vacancy and post vacancies online when required
  • Review referral applications and any attachments to determine client eligibility


B.     Placements

  • Collect eligibility documentation and file it in client chart.
  • Assist clients with subsidy application preparation and send to DLC for approval.
  • Send acceptance letters to client after DLC approval.

C.      Leasing

  • File signed lease in leasing and compliance documentation file and send signed subsidy application to funding agency.
  • Collect signed lease and subsidy application, determine completeness, notify DLC of receipt, and file in leasing and compliance documentation file.
  • Provide lease and subsidy information to the Property Management Accountant (PMA).


D.     Rent Collection

  • Review aging summary report to identify need for interventions and evictions.
  • Oversee issuance of arrears notices.
  • Initiate payment plans with clients in more than 2 months’ rent arrears.


E.      Client Non-compliance

  • Review incident reports to determine need for evictions.
  • Review landlord summary to determine need for non-payment proceedings.
  • Initiate non-payment action for clients in arrears for 30 days who have violated the terms of the payment plan.
  • Initiate holdover proceedings for clients whose housing subsidy has been cancelled or who are non-compliant with building rules or engaging in criminal behavior.
  • Initiate holdover eviction for clients who have abandoned an apartment for over 60 days.
  • Draft eviction and holdover notices and issue the notice.
  • Support DLC when assistance is needed for interfacing with attorneys and appearing in court.
  • Contact the court marshall to serve eviction notices and remove evicted clients from unit immediately.


F.      Vacancy

  • Receive vacancy follow up forms from Super and update the monthly vacancy report
  • Report vacancies to DLC and PMA.


G.     Ongoing Compliance

  • Review recertification, lease renewal schedule & ensure that preparation begins 90 days before deadlines.
  • Initiate holdover for clients who do not provide income documentation or sign necessary documents within 90 days.
  • Ensure that TIC forms are all properly updated using the income documentation collected.
  • Update TIC forms.
  • Update client charts.
  • Prepare HPD recertification and send to DLC for review.
  • Review lease renewal forms & rent calculation in coordination with PMA.
  • Prepare all required reports, applications and certifications in a timely and accurate manner.
  • Conduct periodic apartment inspections to ensure apartments are clean and properly maintained.
  • Enter apartment inspections, incident reports, submitted Court cases and notifications from NYCHA, HPD regarding apartment inspections into AWARDS case management system.
  • Attend building community meetings with clients, individual supervisory meetings, Leasing and compliance staff meetings and other LCS meetings/trainings as required.


H.    Other job-related functions, as assigned.



  • Experience
  • Bachelor’s Degree in Social Work, Business Administration, Economics, Sociology, Psychology or related field with commensurate work experience.
  • Three to five years of experience working with low-income housing and supportive service contracts.
  • Three to five years of experience managing administrative systems for a progressive organization.
  • Minimum of 2 years of experience providing direct service to one or more of the following populations: persons living with AIDS /HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, or persons in recovery from addiction.


  • Skills
  • Ability to work effectively with different levels of management
  • Ability to delegate effectively
  • Ability to critically read, interpret, and complete documents
  • Strong oral and written communication
  • Detail oriented


  • Other
    • Flexible work schedule as specified by job description.


LOCATION: Manhattan, NY
WORK SCHEDULE: This is a full-time position that will be based primarily in Manhattan. The LCA will be expected to schedule some of their office hours to be available to week day evenings.

To Apply: Please email a cover letter and resume to:

Candidates being considered for the position must sign a release form for Lantern Community Services to perform a criminal background check. Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.